Managed IT

Managed IT services


Monitoring, maintenance, help desk and management for the systems your business runs on. On site across Utah, monitored and maintained remotely.

Quick Answers

The short version


Who provides managed IT services in Utah?

Everbound Creative provides managed IT services to businesses across Utah, including remote monitoring, help desk support, patch management and user administration.

What is included in managed IT from Everbound Creative?

Managed IT from Everbound Creative includes remote monitoring and management, help desk and technical support, workstation and device management, patch and update management, user account administration and proactive system maintenance.

How much do managed IT services cost in Utah?

Everbound Creative quotes managed IT per business, based on the number of users and devices and which plan is chosen. The initial evaluation is free.

Can Everbound Creative take over IT from another provider?

Yes. Everbound Creative takes over existing IT and network setups in Utah, documents undocumented infrastructure and manages it going forward.

Services

What is covered


Managed IT Services

Continuous management of the computers and systems your business runs on.

  • Remote IT monitoring and management
  • Help desk and technical support
  • Workstation and device management
  • Software installation and maintenance
  • Patch and update management
  • User account administration
  • IT troubleshooting and problem resolution
  • Proactive system maintenance
  • Technology planning and consulting

Managed Network Services

Your network infrastructure monitored and maintained remotely.

  • Remote network monitoring
  • Router, switch and access point management
  • Network health monitoring
  • Firmware and security updates
  • Configuration backups
  • Performance monitoring
  • Remote troubleshooting
  • Preventative maintenance

On-Site IT Services

Engineers on site anywhere in Utah when the work needs hands on it.

  • Network troubleshooting
  • Equipment installation
  • Computer and workstation setup
  • Wi-Fi troubleshooting
  • Network cabling and equipment installation
  • Office technology setup
  • Emergency troubleshooting
  • Existing system cleanup and organization

Managed Service Plans

Four levels of cover


Plans are quoted per business, based on users, devices and what is included. You get the scope and the price in writing first.

Essential IT

Core monitoring, maintenance, updates and remote support for small businesses.

Get pricing

Managed Business IT

Complete management of computers, users, networks, security and cloud services.

Get pricing

Managed Infrastructure

Ongoing management of network infrastructure, Wi-Fi, switches, gateways, firewalls and remote monitoring.

Get pricing

Custom Managed Services

Customized IT management for businesses with specialized infrastructure, multiple locations or unique operational requirements.

Get pricing

FAQ

Managed IT questions


What does a managed IT plan cover?

It depends on the plan. Essential IT covers monitoring, maintenance, updates and remote support. Managed Business IT adds full management of computers, users, networks, security and cloud services. Managed Infrastructure covers network hardware, Wi-Fi, switches, gateways and firewalls.

How is this priced?

Managed plans are quoted per business, based on the number of users and devices and what is included. You get the scope and the price in writing before anything starts.

Can we start with one thing and add more later?

Yes. Plenty of businesses start with monitoring and support and add network or cloud management once the basics are stable.

Do you provide a help desk?

Yes. Help desk and technical support are part of the managed plans, with on site visits across Utah when a problem needs someone physically there.

What if we already have an IT provider?

We can take over an existing setup, including documenting infrastructure that was never documented, and coordinate the handover.

Request a quote


Tell us how many users and devices you have and what is causing trouble. The initial evaluation is free.